How can I place an order?

To place an order, simply browse through our enticing selection of French bakery delights and add your desired items to the cart. Proceed to the checkout page, where you can review your order, select your location and time for pick up. Complete the payment process, and voilà! Your order will be ready to our location.

What are the available payment methods?

We offer a variety of secure payment options, including major credit cards (Visa, Mastercard, American Express), and other online payment platforms. Choose the method that suits you best during the checkout process.

Do you offer shipping?

As an online bakery store, we prioritize the utmost freshness and quality of our products. To ensure that our delightful French bakery treats reach you in their prime state, we have chosen to offer only pick-up options rather than delivery.

By opting for pick-up, you have the opportunity to personally collect your order directly from our bakery, guaranteeing that you receive the freshest and most delectable items. This decision also allows us to maintain control over the handling and transportation of our products, ensuring that they remain in optimal condition throughout the process. We appreciate your understanding and cooperation in embracing this approach, as it allows us to preserve the authenticity and taste that define our French bakery delights. Rest assured, we are committed to providing you with a delightful pick-up experience and delivering the highest quality bakery treats straight from our ovens to your hands.

Can I track my order?

Absolutely! Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery and anticipate the time for pick in our location.  

What is your return policy?

We have a dedicated Refund and Returns Policy in place to address any issues you may encounter. If you have concerns about the quality or accuracy of your order, please refer to our policy page for detailed information on how to proceed.

What kind of products do you offer?

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How should I store the bakery items?

Our bakery items are best enjoyed fresh. Upon picking up your order, we recommend consuming them within the suggested timeframe. For storage, follow the instructions provided with each product. Many items can be refrigerated or frozen to extend their freshness.

Can I make special requests or customize my order?

At Pierre and Michel your authentic French Bakery, we understand that each customer has unique preferences. While we strive to provide a diverse range of delicious options, we also welcome special requests and offer the flexibility to customize your order. If you have specific requirements or would like to personalize your French bakery treats, we invite you to get in touch with us.

Simply send us an email or give us a call via our contact page, and our dedicated customer support team will be delighted to assist you. We are committed to ensuring that your bakery experience is tailored to your individual taste and preferences, so don’t hesitate to reach out. Let us create a delightful and customized treat just for you, adding that extra touch of sweetness to your day.

How can I contact customer support?
We are here to assist you!
If you have any further questions, concerns, or feedback, please visit our Contact page. Our friendly customer support team will be more than happy to assist you and ensure that your experience with our online French bakery store is exceptional. We hope these FAQs address the most common inquiries. If you have any additional questions, please do not hesitate to reach out. We appreciate your interest in our French bakery delights and look forward to serving you with delicious treats. Merci !


Made here in New Jersey


Handmade using French traditional methods


Secure and safe payment method


Ingredients imported from France


Advanced Order & Pick Up next day